Vermont gemRetailer is a system that provides information to Vermont Lottery agents and chain accounts about their sales, games, Instant ticket inventory, and other information pertinent to their accounts. gemRetailer also allows users to run a variety of reports in on-demand and scheduled modes.
gemRetailer is a web-based system and must be accessed through an internet connection using a web browser. Recommended browsers are Microsoft® Internet Explorer 11, Mozilla Firefox® and Google® Chrome. gemRetailer is designed to support a variety of computer types, screen sizes, and resolutions.
gemRetailer is designed for three primary types of user accounts.
Chain Accounts |
Chain account users have access to information for some or all agent locations in their chain account, based on their user roles. User roles are:
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Independent Agents |
Users for independent agent locations only have access to information for the location's specific agent. User roles are:
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Lottery |
Vermont Lottery users have access to information at the agent location and chain level, depending on the security role assigned to the user ID. User roles are:
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(See Admin menu.)